iMend Repair App
The all-in-one repair shop software that runs your jobs, tills, stock and customers from one screen, built by the team behind iMend’s own multi-branch repair stores.
Book a demo See pricing- Repair tickets & job tracking
- POS & invoicing
- Stock & parts
- Multi-store reporting
Everything your repair shop needs
Stop juggling spreadsheets, paper job cards and separate tills. iMend Repair App brings the whole workflow together, from the moment a device comes in to the moment it goes home.
Repair tickets & job tracking
Book devices in quickly and always know where every job stands.
- Fast device intake and job cards
- Custom repair statuses
- Assign jobs to technicians
- SMS & email updates to customers
POS & invoicing
Take payment for repairs, accessories and devices at the counter.
- Quick checkout for repairs and retail
- Quotes and estimates
- Professional invoices & receipts
- Track paid, part-paid and outstanding
Inventory & parts
Know what you have, what’s running low and what to reorder.
- Real-time stock levels
- Parts allocated to jobs
- Supplier management
- Purchase orders
Customers (CRM)
A full history of every customer and every device they’ve brought in.
- Customer & device history
- Repeat-customer insights
- Notes and contact preferences
Multi-store
Run several branches from one account, with stock and jobs per location.
- Switch between branches instantly
- Per-store stock and staff
- Group-wide view for owners
Reports & online booking
See how each store and technician is performing, and let customers book online.
- Sales, repair and KPI reports
- Technician performance
- Online booking widget for your website
Why repair shops choose iMend
We run repair stores across London, Kent, Sussex, Essex and Dorset. iMend Repair App is the system we wished we’d had.
Simple to use
Clean, fast screens your team can learn in an afternoon, with no long training sessions.
Built for real counters
Designed around busy shop floors: book in, quote, repair, collect, paid.
Happier customers
Automatic status updates mean fewer “is my phone ready?” calls.
Grows with you
Start with one shop and add branches as you expand, all on one account.
Simple, honest pricing
Clear monthly plans with no hidden extras. Pay yearly and get 2 months free.
Starter
For small single-store shops.
or £230/year
- 2 users
- Core features
- Unlimited devices
- Email support
Growth
For growing, busy shops.
or £390/year
- 5 users
- All features
- Unlimited devices
- Priority support
Pro
For high-volume repair centres.
or £790/year
- Up to 10 users
- All features
- Unlimited devices
- Priority support
Multi Store
For chains and franchises.
or £1,030/year · 1 store included
- Up to 10 users per store
- All features + multi-store reporting
- Extra stores £28/month
- Priority phone support
Prices exclude VAT.
Frequently asked questions
Can’t see your question? Email contact@imendltd.co.uk.
What does the demo involve?
A short online walkthrough of iMend Repair App using your shop’s day-to-day workflow, with time for your questions.
Can I move my existing data across?
Yes. Talk to us during your demo about bringing over your customers, stock and open jobs.
Is there a long contract?
Monthly plans can be cancelled at any time. Yearly plans give you 2 months free.
Does it work with more than one shop?
Yes. The Multi Store plan lets you run several branches from one account, with per-store stock, staff and reports.
What devices can I use it on?
iMend Repair App runs in your web browser, so you can use it on the PCs, laptops and tablets you already have.
See iMend Repair App in action
Book a free demo and we’ll show you how it can save your team hours every week.
Book a demo